If an item does not fit or you do not like it, you have 14 calendar days from the day following receipt of your order to return the item.
- Returns are always free of charge. You will find an adhesive return label and a return form enclosed in your parcel.
- A product can be returned in Belgium and the Netherlands via a Xandres or Xandres Gold shop or via bpost. If you want to return from abroad you can find on the return form through which carrier the return takes place.
Read all about it in our FAQ section on returns